Except some dying 40GB desktop harddisks I never had any problems with WD. I use the Raid edition series on servers, Raptors and WD-black series on the desktops, I love the 5 years warranty and never had to test the RMA procedure.
Some older Maxtors died within the last few month, really old 20GB Seagates likewise.
But I made good experience with the Seagate support, I returned two drives and got the replacement within 10 days, both drives were replaced with never versions.
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