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It made the Carpetsmoker cry
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I meant that compared to normal PC's (desktops) they are more difficult/expensive to repair. With a "normal" PC you can just buy random ATX PSU, mainboard, etc. and anyone with the ability to hold a screwdriver and more than half a brain can replace the part ...
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True that, especially the part with half a brain and the screwdriver, but you would be surprised what i have seen some "techs" try to do .....
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To be honest, I never disassembled a thinkpad We only recently started to sell them (We only sold a handful in the last few years), and I never had a reason to disassemble any that I owned (Which is a good sign).
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Yes i am loving the Lenovo's, on my 5th in last 3 years and they are pretty dam great, they been changing some parts (flimsier keyboard on my t500) but im still VERY happy with them.