Yes, I remember getting a call from a boss at my old job--a user had called in a panic, because she'd gone to a web site and had the notice THERE MAY BE PORN ON YOUR COMPUTER. She was a very sweet grandmother working part time, so I explained why she shouldn't worry and also told her that she'd done the right thing calling us immediately rather than taking their suggestion to download their free software.
Anyone else, I probably would have answered, "Really? Well, aren't you going to share it with the rest of us?," but in this case, that would not have been appropriate.