11th March 2016
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More noise than signal
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Join Date: May 2008
Location: USA
Posts: 7,983
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- Go to lunch.
- While at lunch, consider what your "website" actually has to do to be considered a successful delivery of service by your customer. Both by the letter of your agreement, and its spirit.
- Return to work
- Use existing infrastructure (including any cloud service like AWS) if possible. Purchase external services if necessary. Use the answers you have from Step 2 above to meet your commitments.
- Confirm you have successfully met the terms of your agreement with your customer, in writing.
- Have a meeting with your contracts management staff early next week. Bring a very big sledgehammer, so that they understand your explanation of the position they put you in without notice or planning.
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