My sense is that the essay describes some broad generalizations that would come from participating in the available forums.
Quote:
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Ignoring corporate Linux for a moment, a vast majority of Linux users also happen to be users who prefer to "get under the hood", break and fix things.
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One could reach the above conclusion running release versions of FreeBSD and OpenBSD.
If you are running FreeBSD 10RC or OpenBSD current, some things are broken and the developers are soliciting testing/patches/fixes. Custom kernels are discouraged in OpenBSD release while NetBSD actually provides
guidance on customizing your kernel.