thank you all for advice.
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You don't mention where you are located,
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I am from Romania.
My boss is the german guy who first opened the company in Romania. Now that i have some guidelines i can ask him to talk to the organization who gives the license so that they would contact us (me) through email (phone) and ask for guidance.
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be aware that business in Germany is more formal than it is in the US
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Honestly i don't know how's business in US but you are 100 % right about Germany. Been there after New Years Eve with work and i've noticed that.
Thank you all once again. At least now i see some "light" in this task.
all the best,
v