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Old 2 Weeks Ago
fabien fabien is offline
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Default Mouse issue

Good evening, EDIT: sorry, i posted it not in the good section.....

First, my english is not perfect, so please don't get offended.

I just discovered OpenBSD 6.2 and installed it on a old desktop (HP Compaq dc7900 Small Form Factor), using XFCE4.

So far, the only issue happen with the mouse. When I start applications like firefox, thunderbird, or even some settings stuff, the mouse froze. I have to unplung and replug it to another USB port to fix this.

I didn't find anything on the web about this issue, may someone give me some documentation to read or give me a hint

Merci!!!

Fabien

Last edited by fabien; 2 Weeks Ago at 07:19 PM.
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Old 2 Weeks Ago
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jggimi jggimi is offline
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Hello, and welcome!

While I may not be able to offer much help, the best place to gather information is your dmesg(8). This will show you what the OS understands about the hardware it is running on. If you copy/paste it here, someone may be able to help.

In particular any error messages produced in the dmesg() that requires you to switch to a different USB port indicates a USB problem of some kind. The problem may be with how the mouse attaches, or how the driver perceives the mouse is operating.
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Old 2 Weeks Ago
fabien fabien is offline
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Hello,

Thank you for your help, I will do this tomorrow!

Bonne nuit!
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Old 2 Weeks Ago
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LeFrettchen LeFrettchen is offline
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Bienvenue fabien

Just a few questions :

Quote:
Originally Posted by fabien View Post
I have to unplung and replug it to another USB port to fix this.
Does this solution fix the problem once and for all ?
Or do you need to unplug/replug several times ?

What is your mouse ?
Did you made a quick search about your mouse ?
Could be interesting to check if your mouse is known for creating trouble or not.

Does the problems occurs just like that ?
Or did you try some special commands/hacks ?
Something like wsmoused(8) ?
En gros, en mode normal ou en bidouillant ?
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Last edited by LeFrettchen; 2 Weeks Ago at 12:59 AM. Reason: Clicked Submit instead of Preview
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Old 2 Weeks Ago
fabien fabien is offline
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Bonjour LeFrettchen, thank you for helping me.

Does this solution fix the problem once and for all ? Yes

What is your mouse ? Sysgration ASUS ROG Laser Gaming Mouse GX1000

Did you made a quick search about your mouse ? I just did, but I am not sure what to google...

Does the problems occurs just like that ? When I start applications like firefox, thunderbird, or even some settings stuff

Or did you try some special commands/hacks ? No

Something like wsmoused(8) ? I don't even know what that is, not yet I guess

En gros, en mode normal ou en bidouillant ? j'l'avais pas vu venir celle la, tu m'as bien eu. No bidouille, only in a very casual use.
--------------------------------------------------------------
Here the dmesg output right after the issue occurs, and after I moved the mouse from one port to another:

HTML Code:
...
wsdisplay0 at inteldrm0 mux 1: console (std, vt100 emulation)
wsdisplay0: screen 1-5 added (std, vt100 emulation)
"Intel Q45 Video" rev 0x03 at pci0 dev 2 function 1 not configured
"Intel Q45 HECI" rev 0x03 at pci0 dev 3 function 0 not configured
pciide0 at pci0 dev 3 function 2 "Intel Q45 PT IDER" rev 0x03: DMA (unsupported), channel 0 wired to native-PCI, channel 1 wired to native-PCI
pciide0: using apic 1 int 18 for native-PCI interrupt
pciide0: channel 0 ignored (not responding; disabled or no drives?)
pciide0: channel 1 ignored (not responding; disabled or no drives?)
puc0 at pci0 dev 3 function 3 "Intel Q45 KT" rev 0x03: ports: 1 com
com4 at puc0 port 0 apic 1 int 17: ns16550a, 16 byte fifo
com4: probed fifo depth: 0 bytes
em0 at pci0 dev 25 function 0 "Intel ICH10 D BM LM" rev 0x02: msi, address 00:24:81:eb:d2:2a
uhci0 at pci0 dev 26 function 0 "Intel 82801JD USB" rev 0x02: apic 1 int 20
uhci1 at pci0 dev 26 function 1 "Intel 82801JD USB" rev 0x02: apic 1 int 21
uhci2 at pci0 dev 26 function 2 "Intel 82801JD USB" rev 0x02: apic 1 int 22
ehci0 at pci0 dev 26 function 7 "Intel 82801JD USB" rev 0x02: apic 1 int 22
usb0 at ehci0: USB revision 2.0
uhub0 at usb0 configuration 1 interface 0 "Intel EHCI root hub" rev 2.00/1.00 addr 1
azalia0 at pci0 dev 27 function 0 "Intel 82801JD HD Audio" rev 0x02: msi
azalia0: codecs: Analog Devices AD1884A
audio0 at azalia0
ppb0 at pci0 dev 28 function 0 "Intel 82801JD PCIE" rev 0x02: msi
pci1 at ppb0 bus 32
ppb1 at pci0 dev 28 function 4 "Intel 82801JD PCIE" rev 0x02: msi
pci2 at ppb1 bus 48
uhci3 at pci0 dev 29 function 0 "Intel 82801JD USB" rev 0x02: apic 1 int 20
uhci4 at pci0 dev 29 function 1 "Intel 82801JD USB" rev 0x02: apic 1 int 21
uhci5 at pci0 dev 29 function 2 "Intel 82801JD USB" rev 0x02: apic 1 int 22
ehci1 at pci0 dev 29 function 7 "Intel 82801JD USB" rev 0x02: apic 1 int 20
usb1 at ehci1: USB revision 2.0
uhub1 at usb1 configuration 1 interface 0 "Intel EHCI root hub" rev 2.00/1.00 addr 1
ppb2 at pci0 dev 30 function 0 "Intel 82801BA Hub-to-PCI" rev 0xa2
pci3 at ppb2 bus 7
pcib0 at pci0 dev 31 function 0 "Intel 82801JDO LPC" rev 0x02
pciide1 at pci0 dev 31 function 2 "Intel 82801JD SATA" rev 0x02: DMA, channel 0 configured to native-PCI, channel 1 configured to native-PCI
pciide1: using apic 1 int 18 for native-PCI interrupt
wd0 at pciide1 channel 0 drive 0: <ST9500325AS>
wd0: 16-sector PIO, LBA48, 476940MB, 976773168 sectors
wd1 at pciide1 channel 0 drive 1: <WDC WD20EZRZ-00Z5HB0>
wd1: 16-sector PIO, LBA48, 1907729MB, 3907029168 sectors
wd0(pciide1:0:0): using PIO mode 4, Ultra-DMA mode 6
wd1(pciide1:0:1): using PIO mode 4, Ultra-DMA mode 6
atapiscsi0 at pciide1 channel 1 drive 0
scsibus1 at atapiscsi0: 2 targets
cd0 at scsibus1 targ 0 lun 0: <HL-DT-ST, DVD-RAM GH40L, RB02> ATAPI 5/cdrom removable
cd0(pciide1:1:0): using PIO mode 4, Ultra-DMA mode 5
pciide2 at pci0 dev 31 function 5 "Intel 82801JD SATA" rev 0x02: DMA, channel 0 wired to native-PCI, channel 1 wired to native-PCI
pciide2: using apic 1 int 18 for native-PCI interrupt
usb2 at uhci0: USB revision 1.0
uhub2 at usb2 configuration 1 interface 0 "Intel UHCI root hub" rev 1.00/1.00 addr 1
usb3 at uhci1: USB revision 1.0
uhub3 at usb3 configuration 1 interface 0 "Intel UHCI root hub" rev 1.00/1.00 addr 1
usb4 at uhci2: USB revision 1.0
uhub4 at usb4 configuration 1 interface 0 "Intel UHCI root hub" rev 1.00/1.00 addr 1
usb5 at uhci3: USB revision 1.0
uhub5 at usb5 configuration 1 interface 0 "Intel UHCI root hub" rev 1.00/1.00 addr 1
usb6 at uhci4: USB revision 1.0
uhub6 at usb6 configuration 1 interface 0 "Intel UHCI root hub" rev 1.00/1.00 addr 1
usb7 at uhci5: USB revision 1.0
uhub7 at usb7 configuration 1 interface 0 "Intel UHCI root hub" rev 1.00/1.00 addr 1
isa0 at pcib0
isadma0 at isa0
fdc0 at isa0 port 0x3f0/6 irq 6 drq 2
com0 at isa0 port 0x3f8/8 irq 4: ns16550a, 16 byte fifo
pckbc0 at isa0 port 0x60/5 irq 1 irq 12
pckbd0 at pckbc0 (kbd slot)
wskbd0 at pckbd0: console keyboard, using wsdisplay0
pcppi0 at isa0 port 0x61
spkr0 at pcppi0
lpt0 at isa0 port 0x378/4 irq 7
uhidev0 at uhub3 port 1 configuration 1 interface 0 "Sysgration ASUS ROG Laser Gaming Mouse GX1000" rev 1.10/1.04 addr 2
uhidev0: iclass 3/1
ums0 at uhidev0: 16 buttons, Z dir
wsmouse0 at ums0 mux 0
uhidev1 at uhub3 port 1 configuration 1 interface 1 "Sysgration ASUS ROG Laser Gaming Mouse GX1000" rev 1.10/1.04 addr 2
uhidev1: iclass 3/1
ukbd0 at uhidev1: 8 variable keys, 6 key codes
wskbd1 at ukbd0 mux 1
wskbd1: connecting to wsdisplay0
uhidev2 at uhub3 port 1 configuration 1 interface 2 "Sysgration ASUS ROG Laser Gaming Mouse GX1000" rev 1.10/1.04 addr 2
uhidev2: iclass 3/1
uhid0 at uhidev2: input=4, output=0, feature=0
vscsi0 at root
scsibus2 at vscsi0: 256 targets
softraid0 at root
scsibus3 at softraid0: 256 targets
root on wd0a (76e4ecc7f2cfaae0.a) swap on wd0b dump on wd0b
error: [drm:pid32623:intel_pipe_update_start] *ERROR* Potential atomic update failure on pipe A
wsmouse0 detached
ums0 detached
uhidev0 detached
wskbd1: disconnecting from wsdisplay0
wskbd1 detached
ukbd0 detached
uhidev1 detached
uhid0 detached
uhidev2 detached
uhidev0 at uhub3 port 2 configuration 1 interface 0 "Sysgration ASUS ROG Laser Gaming Mouse GX1000" rev 1.10/1.04 addr 2
uhidev0: iclass 3/1
ums0 at uhidev0: 16 buttons, Z dir
wsmouse0 at ums0 mux 0
uhidev1 at uhub3 port 2 configuration 1 interface 1 "Sysgration ASUS ROG Laser Gaming Mouse GX1000" rev 1.10/1.04 addr 2
uhidev1: iclass 3/1
ukbd0 at uhidev1: 8 variable keys, 6 key codes
wskbd1 at ukbd0 mux 1
wskbd1: connecting to wsdisplay0
uhidev2 at uhub3 port 2 configuration 1 interface 2 "Sysgration ASUS ROG Laser Gaming Mouse GX1000" rev 1.10/1.04 addr 2
uhidev2: iclass 3/1
uhid0 at uhidev2: input=4, output=0, feature=0
We have a clue:

error: [drm: pid32623:intel_pipe_update_start] *ERROR* Potential atomic update failure on pipe A

I am going to make some inquiries, awesome!

Have a nice day everybody.
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Old 2 Weeks Ago
fabien fabien is offline
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HTML Code:
error: [drm: pid32623:intel_pipe_update_start] *ERROR* Potential atomic update failure on pipe A
doesn't seem to be the problem. After many reboot the mouse always froze as expected but this error doesn't show up any more in dmesg.

HTML Code:
vscsi0 at root
scsibus2 at vscsi0: 256 targets
softraid0 at root
scsibus3 at softraid0: 256 targets
root on wd0a (76e4ecc7f2cfaae0.a) swap on wd0b dump on wd0b
wskbd1: disconnecting from wsdisplay0
wskbd1 detached
ukbd0 detached
uhidev0 detached
uhid0 detached
uhid1 detached
uhid2 detached
wsmouse0 detached
ums0 detached
uhid3 detached
uhidev1 detached
uhid4 detached
uhid5 detached
uhid6 detached
uhid7 detached
uhidev2 detached
uhidev0 at uhub7 port 2 configuration 1 interface 0 "Microsoft Microsoft\M-. 2.4GHz Transceiver v8.0" rev 2.00/6.56 addr 2
uhidev0: iclass 3/1
ukbd0 at uhidev0: 8 variable keys, 6 key codes
wskbd1 at ukbd0 mux 1
wskbd1: connecting to wsdisplay0
uhidev1 at uhub7 port 2 configuration 1 interface 1 "Microsoft Microsoft\M-. 2.4GHz Transceiver v8.0" rev 2.00/6.56 addr 2
uhidev1: iclass 3/1, 28 report ids
uhid0 at uhidev1 reportid 18: input=0, output=0, feature=1
uhid1 at uhidev1 reportid 22: input=4, output=0, feature=0
uhid2 at uhidev1 reportid 23: input=0, output=0, feature=1
ums0 at uhidev1 reportid 26: 5 buttons, Z and W dir
wsmouse0 at ums0 mux 0
uhid3 at uhidev1 reportid 28: input=3, output=0, feature=0
uhidev2 at uhub7 port 2 configuration 1 interface 2 "Microsoft Microsoft\M-. 2.4GHz Transceiver v8.0" rev 2.00/6.56 addr 2
uhidev2: no report descriptor
Also, It happen with another mouse.

Looks like the USB port dies.
If I plug the mouse on a port in the front of the desktop, the problem keeps happening until the mouse is not working any more, like if the USB port is definitely dead.
If I plug the mouse on a port situated behind the desktop, the issue happen only once and then every is fine.

Why the port dies? Back to google...
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Old 2 Weeks Ago
bsd-keith bsd-keith is offline
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Sounds like either the wire or the socket attachment to me.

Take the cover off you computer & check that the plug is secure in the USB port of your motherboard, & it may help if you unplug & replug it a couple of times, to clean the contacts.
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Old 1 Week Ago
fabien fabien is offline
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Quote:
Originally Posted by bsd-keith View Post
Sounds like either the wire or the socket attachment to me.

Take the cover off you computer & check that the plug is secure in the USB port of your motherboard, & it may help if you unplug & replug it a couple of times, to clean the contacts.
I am afraid that the hardware is fine. They are alive right after reboot, but that doesn't last...
Only the ports behind are fine after one resurrection.

That is not a big issue since this PC is suppose to not shutdown, but still, I want to know...
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